CAT16 fare rule interpreter based on AI/ML

Our team has developed a CAT16 fare rule interpreter based on AI/ML to help travel agencies process refunds to clients accurately and promptly. The solution automates refund calculation using a supervised Artificial Intelligence/Machine Learning trained model.

Processing airline refunds is one of the areas that requires long and tedious calculations, in particular when CAT16 fare rules are involved. Travel agencies must interpret complicated and extensive fare rules in order to determine the correct refund amount. These manual interpretations take a lot of time and are prone to errors, which could lead to ADM, customer dissatisfaction, and a damaged reputation brand recognition